RG Solutions® by Resource Guidance, Inc.
Background
Within the trade journals there is a lot of hype about IT Governace, ITIL, CobiT, and other Standards and Practices that are the current "darlings" of the industry. While most of these seem like new and innovative processes, in reality they are nothing more than "cobbled" together suites of borrowed and traditional practices. In many cases they are lauded as "best of breed", "best practice", or some other best.
One of the main reasons these "darlings" are becoming popular is that IT is truly trying to do a good job. Another, darker reason, is that the value of IT is becoming suspect. Business has never really understood IT, and as the costs and complexity of IT continue to increase, the business management wants to understand the value that IT brings to the business.
Standards and Practices
There is nothing wrong with any of this interest. In fact, it is quite good for any IT organization to consider and implement Standards and Practices. However, there are some things that must be understood:
Within the trade journals there is a lot of hype about IT Governace, ITIL, CobiT, and other Standards and Practices that are the current "darlings" of the industry. While most of these seem like new and innovative processes, in reality they are nothing more than "cobbled" together suites of borrowed and traditional practices. In many cases they are lauded as "best of breed", "best practice", or some other best.
One of the main reasons these "darlings" are becoming popular is that IT is truly trying to do a good job. Another, darker reason, is that the value of IT is becoming suspect. Business has never really understood IT, and as the costs and complexity of IT continue to increase, the business management wants to understand the value that IT brings to the business.
Standards and Practices
There is nothing wrong with any of this interest. In fact, it is quite good for any IT organization to consider and implement Standards and Practices. However, there are some things that must be understood:
The navigation buttons found across the top provide information about RG Solutions® and its providers. The Support button is generally for customer use and will redirected the browser to the Customer Support web site.
The navigation buttons found along the side provide information about Asset Conservancy. The Resource Center button will redirect the browser to the Resource Center web site that contains various type of information.
Clicking the Compass Rose on any web page will cause this page to be displayed in the browser.
The navigation buttons found along the side provide information about Asset Conservancy. The Resource Center button will redirect the browser to the Resource Center web site that contains various type of information.
Clicking the Compass Rose on any web page will cause this page to be displayed in the browser.
About the Web Site
Copyright © 2007 by Resource Guidance, Inc. · All Rights reserved.
RG Solutions®
RG Solutions® offers a robust set of solutions for any IT organization that desires a business approach to managing their IT Assets. One of the main attributes of the product suite is the ability to include the business management into IT Asset Conservancy process. For the first time they will understand IT in terms that they know (money).
The Product portion of RG Solutions® allows for the local IT organization to perform their own measurement and communication. This can be for any size organization regardless of technical abilities. A conservancy program can even be implemented if the organization does not have an experienced technical staff. There is a product solution that will fit any given situation.
The Services portion of RG Solutions® provides for those organizations that do not wish to perform their own measurement and communication. A full suite of services and deliverables are available for customization. A customized program can be developed to ensure that the measurement and communication needs of the organization is met.
RG Solutions® offers a robust set of solutions for any IT organization that desires a business approach to managing their IT Assets. One of the main attributes of the product suite is the ability to include the business management into IT Asset Conservancy process. For the first time they will understand IT in terms that they know (money).
The Product portion of RG Solutions® allows for the local IT organization to perform their own measurement and communication. This can be for any size organization regardless of technical abilities. A conservancy program can even be implemented if the organization does not have an experienced technical staff. There is a product solution that will fit any given situation.
The Services portion of RG Solutions® provides for those organizations that do not wish to perform their own measurement and communication. A full suite of services and deliverables are available for customization. A customized program can be developed to ensure that the measurement and communication needs of the organization is met.
| · | Most Standards and Practices are IT centric. They generally deal with the technical issues of IT and disregard the requirements of the business management. In the end, Business Management may still be a bystander. |
| · | Most of the Standards are a framework for better control and communication. They are not a cookbook, and they require careful consideration and implementation by the organization. In many cases the organization will selectively implement portions of the Standard. |
| · | Most of the Practices are best practices. There are many that could fit a given situation, but the "best" would be based on skills, situation, funding, and management backing. In some cases the practice is borrowed from another discipline and requires a more studied implementation. |
| · | The Standards and Practices are considered broad in scope, but they are only centered on the immediate IT environment. They do not include communication and external information requirements as needed by the business management. |
| · | There is no single product that can fulfill all the requirements of any Standard and/or Practice. For a full implementation, "best of breed" products must be utilized as needed. Any vendor that claims they can fulfill the total requirements should be immediately suspect. |
| · | All products are tools that will assist the user provided the user knows what is to be achieved. The tools cannot provide something that is not known to be needed nor how the information is to be used. |